Ontrack Data Recovery

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Hard drive data recovery

 
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What we do

We offer world-leading solutions and multiple service options for all types of hard drive recovery.

We can undertake recoveries for:

  • Any interface: (IDE, EIDE), Serial ATA (SATA), SCSI, SAS, and Fibre Channel
  • Any combination of drives: single hard drive or multiple RAID drives
  • Any hard drive brand

Types of hard drive data loss

Logical failure


  • The hard drive is in working order but some files or data cannot be accessed for logical reasons such as a lost partition or accidental reformatting.
  • Hard drives are imaged. A copy of the disk is made and transferred to a new system. We also have tools that can "force" the drive to read around the bad area.

Mechanical failure


  • The hard drive is not functioning. Most usually caused by head crashes and motor failures.
  • Recoveries are performed in dust-free cleanroom environments where they are carefully dismounted, examined and processed.

What causes hard drive failure?

The most common reasons that we see for hard drive failure are:

  • Power surges.
  • Overwritten data.
  • Physical damage.
  • Natural disasters.
  • Viruses.

Next steps